Shipping Policy

  1. We ship for free all over South Africa.
  2. Should you wish to ship outside of South Africa, please contact us. Our details are in the following link Contact Us.
  3. Delivery time is 10 working days.

Currently, we only deliver in the South Africa.

Our warehouse: 72 Dunvegan Avenue, Dunvegan, Edenvale, Johannesburg, Gauteng 1609, South Africa.

Delivery method:

Orders are usually shipped within 3 to 10 days. (Monday to Friday) using Aramex.

Processing time: 1-2 days (MONDAY – FRIDAY)

Transit Time: 3-10 days (MONDAY – FRIDAY)

Shipping rates are:

We offer free shipping in South Africa.

ADDRESS CHANGE

We are unable to change the delivery address once the shipment is on its way. If you need to change the area where your goods will be delivered, please contact us within 24 hours of placing your purchase at info@drip-delivery.com or phone +27 69 396 2612.

  • EXCHANGE:

We only exchange product if they are defected or damage. If you need to exchange your product for same product please contact us mail: info@drip-delivery.com. We will process the free exchange,

  • CHANGE OF MIND:

Change of mind in not acceptable. No any return and refund will process Please Note: Color, Size, Texture.

  • CANCEL THE ORDER:

We usually ship immediately the orders,

Therefore if you’d wish to cancel your order please contact us immediately will send a involve participation by the processing department but we will not guarantee how ever you will always return the order once you received the product.

** All refunds are becoming to be issued after receiving the returned product and inspected it is going to take up to 4 days to reflect in to your checking account we actually try hard to form our customers satisfied.

Cancellations

If you change your mind before receiving your order, you may cancel at any time before the goods is sent. If your order has already been sent, please review our return refund policy.

Packages Damaged During Transit

If you notice that a package was damaged in transit, please refuse the goods and inform our customer service. If you were not there when the item was delivered, please contact customer service to discuss the next steps.

Customer Support 24/7:

Email: info@drip-delivery.com

IMPORTANT: Please note Public Holidays, International Holidays, Weather Conditions & Customs aren’t included in estimated transit schedule and may additionally pro-long the standard delivery time.